We ship all our orders via parcel post with a track & trace link, so that we can provide the best possible service!

The shipping costs are € 5,95 for orders up to € 50. Orders with a total value higher than €50, are shipped by us for free.

If you order and pay for a stock item on working days before 11:00 PM, you will receive your order the very next day via our parcel service PostNL. You can track your order using the track & trace link. We deliver six days a week, from Monday to Saturday. In rare cases, delivery may be delayed due to circumstances on the carrier's side.

Please note: Orders placed from Saturday 00:00 to Sunday 21:00 will be delivered on Monday.

Can I receive my item the same day? Pick-up is possible in Gouda at installation partner Cartop Automotive. After placing your order, you can contact the installation partner at 085-760 05 58. Opening hours: Monday to Saturday 10:00 AM to 5:00 PM. On Sundays, you can pick up between 12:00 PM and 5:00 PM.

Please note: Pickup is not possible if the order has not been paid in full. Klarna payment options are excluded from pickup.

Please note: This service is only available for items in stock.

Yes, you can choose a time slot so that you can determine a delivery time that suits you.

Unfortunately, this option is not yet available for Belgian customers.

That's possible! From Monday to Friday, your order can also be delivered in the evening, provided it is delivered by PostNL. During the ordering process, you can indicate under delivery options that you would like to receive your order in the evening. Your package will then be delivered between 18:00 and 22:00.

Unfortunately, this option is not yet available for Belgian customers.

It is possible to pick up your package at one of the nearest PostNL pick-up points, provided you indicate this during the ordering process. After you have paid for your order online, you can pick up the product from 3:00 PM on the next working day. Your order will be ready for you for up to 14 days after the indicated pick-up date.

Unfortunately, this option is not yet available for Belgian customers.

If you are not at home, the delivery driver will first attempt to deliver the package to a neighbor. If this is not possible, the package will go directly to the nearest PostNL location. You then have one week to pick up the package. After that, the package will be returned to us. Please remember to bring valid identification when you pick up your package.

If you have received a track & trace link from us, your order has been handed over to the delivery service. You can use this track & trace link to track when your package will be delivered. If you see the message 'Expected, but not yet in the sorting process', the carrier is still processing your package. In that case, we ask for your patience.

Please note: In some cases, packages are scanned by carriers after midnight. As a result, the shipment may not yet be in the sorting process according to the track and trace.

The promise 'ordered before 10:00 PM = delivered tomorrow' applies exclusively to products available from stock. The delivery time is stated for each product individually and in your order confirmation. If no delivery time is stated in your order confirmation, we recommend following the track & trace link.

Please note: Orders placed from Saturday 00:00 to Sunday 18:00 will be delivered on Monday.

We advise you to first check with your immediate or immediate neighbors. If they have not accepted anything, we ask for your patience. It sometimes happens that a package is mistakenly displayed as 'delivered'. If the problem has not been resolved after two days, please contact us so that we can resolve it together with the delivery service.

This can have various reasons.

- You have ordered products with a delivery time. You can find the delivery time for your order in your order confirmation.

We only ship once the entire order is in stock. Perhaps you have ordered products with a delivery time in addition to items that are in stock? Please contact us if you would like to receive the items that are in stock immediately.

- The delivery has been delayed. We ask you to keep a close eye on the track & trace link and to contact us if the problem has not been resolved after two days.

We work with external companies for delivery. For this reason, it is unfortunately not possible to leave a message or pass it on.

That depends entirely on the stock status of the products you ordered. If the products are in stock and ordered and paid for by you from Monday to Friday before 23:00, your package will usually be delivered by PostNL the next working day (or Saturday).

Please note: Orders placed from Saturday 00:00 to Sunday 21:00 will be delivered on Monday.

January 1 - New Year's Day

April 22 - Easter Monday

April 27 - King's Day

May 30 - Ascension Day

June 10 - Whit Monday

December 25 - Christmas Day

December 26 - Boxing Day

Unfortunately, this is not possible. A product must be returned in its original condition and including all accessories.

We recommend that you first consult the manual (online). You might be able to solve the problem yourself. If you are unable to get the product working, please contact service@caraudiogigant.nl, We will contact you within one business day. We can often offer you a solution remotely.

If you are certain that the item is defective, please register your item as a return.

We also make mistakes from time to time; our apologies for that! Register your return via the return form and follow the further steps. We aim to ship the correct product to you the same day, provided it is in stock, of course.

Exchanges are possible with us. You can request an exchange via the online return form and then return the product to us. You can then indicate yourself which product you would like to exchange it for.

You may exercise your right of withdrawal with us within a period of up to 14 days. This applies to both consumers and businesses. Please note: the products must be unused.

Any shipping costs you paid when placing your order will be reimbursed by us. However, the shipping costs for returning your order are at your expense.

The shipping costs for returning your order are at your expense.

Unfortunately, it is not possible to drop off your item in person. We request that you use a shipping service with track & trace so that you can always check where your package is.

You can register your return via www.retourneren.nl/caraudiogigant

We use various storage and return locations. After you have submitted a return request, you will receive all the necessary information for returning your item(s).

If you return an item to us, please ensure that the item is properly packed. Do not use the product packaging as shipping packaging. Do not place any stickers or tape on this packaging. Always use a box to return your item.

Our goal is to make customers happy; we are happy to help you resolve your complaint. For a complaint, it is best to contact our customer service via email: helpdesk@caraudiogigant.nl.

In the event of product complaints, we will ask you to send a photo or video of the item so that we can assess it. Please contact our customer service first for this as well.

Do you want to return something? Then follow these steps:

1. You can register your return via www.retourneren.nl/caraudiogigant

2. Enter the email address you used to place your order and your order number.

3. Click on 'Continue', select the items from your order that you want to return, and click on 'Return this order'.

4. Enter the reason for the return

5. Choose a service point where you will drop off the return shipment.

6. Download the return forms (return address label and the return packing slip)

7. Send the package to us within 14 days of registering the return. Do not forget to include the return packing slip with your package. This is required for the proper processing of your return.

8. Once we have received the return, we will process it within 10 working days and deposit the amount into your account within 1-3 working days after processing. You will receive an email from us stating the amount to be refunded.

After processing and approval of the returns, you will receive the purchase amount including shipping costs back (unless you received free shipping due to the size of the order amount) (only if you return all ordered items).

Yes, with us you have the option to use Klarna's pay later method. You can select this option during checkout.

Our account number is NL53 INGB 0006 7503 63. Always include your name and the order number when making a payment.

Absolutely. As soon as you start the checkout process, you enter a secure online environment. This prevents others from secretly looking over your shoulder. Your transaction details are sent encrypted via an SSL connection. You can recognize a secure SSL connection by the green padlock in your browser.

Certainly. When checking out your order, you can choose the Afterpay payment method.

As soon as the order has been delivered, you will receive a payment overview in your app or via email from Afterpay. You can pay this immediately via the app, or settle within 14 days using the payment button in the email from Afterpay.

On the website, in addition to iDEAL, you can pay with AfterPay, PayPal, and your credit card (MasterCard and VISA). Specific explanations for each payment method can be found on the payment methods page. Your credit card, for example, is charged immediately after purchase, whereas with AfterPay you can pay later.

After your order has been shipped, the invoice will be placed in your account.

After your order has been shipped, you can find the invoice in your account.

If you have questions about the invoice, please contact our customer service via the email address. administratie@caraudiogigant.nl.

All credit card payments undergo a payment verification process. Unfortunately, we cannot share with you why the payment was rejected.

We always verify credit card payments due to the risk of fraud. We believe it is important that our customers are protected against fraudsters.

Has the amount been debited from your account multiple times, but you placed only one order? Please contact us so that we can refund the duplicate payments.

In the case of iDeal payment, the amount is debited immediately.

In the event of payment by Visa or Mastercard credit card, the payment is processed as soon as the credit card payment is authorized. This is almost immediately after you have provided your details.

When you have chosen Afterpay as your payment method, you pay later, once you have safely received your order. This way, you know for sure whether you like the product and you only pay for what you want to keep. As soon as the order has been delivered, you will receive a payment overview in your app or via email from Afterpay. You can pay this immediately via the app, or settle within 14 days using the payment button in the email from Afterpay.

As soon as we have received your product, you will receive a confirmation email from us. The repair can take up to five weeks. Naturally, we will do our best to return your product to you as soon as possible.

The invoice serves as your proof of warranty; you received it from us via email. The warranty period commences on the invoice date. Can't find the invoice? Please contact us; we are happy to assist you.

The warranty varies from 1 to 2 years per product. You receive this from us. Therefore, you do not need to register separately with the manufacturer. The warranty period commences on the invoice date. The invoice also serves as your proof of warranty.

Please submit your request via our warranty form. We will contact you within 1 business day regarding the processing of your warranty claim.

Absolutely! Is your item broken and would you like us to repair it for you? Please contact our customer service. We will inspect the item and inform you of the associated costs. After your approval, we will order the parts and expect to have your item ready within 2 weeks. As soon as your item is repaired, you will receive a message from us and we will send the item to you.

AlloyGators are compatible with wheels from 12 to 19 inches. If you want to know if the AlloyGators fit, you can easily check this with the included test strip.

We advise against using AlloyGators on diamond-cut or machine-polished rims due to the risk of moisture corrosion. The product is also not intended for vehicles weighing more than 2,500 kg (with load).

You have two options for mounting the Alloygator rim protection:

DIY: Every Alloygator set includes a detailed installation manual. For extra clarity, an instructional video is also available, which you can find here. Good luck with the installation!

Have it installed by Cartop: Entrust the installation to the specialists at Cartop. Easily make an appointment by calling 085 760 0058.

Yes, the Alloygator is easy to install yourself. It comes with all the necessary mounting hardware and a clear manual. You do not need any technical knowledge or special tools.

The Alloygator is available in 2 sizes. The INTER is suitable for rims up to 19 inches. The EXCLUSIVE version is suitable for rims up to 24 inches.

The Alloygator is a flexible strip of durable plastic that is placed around the rim of your wheel. It protects your rims against scratches and damage that can be caused by curbs, manhole covers, and other obstacles.

You can purchase a special Alloygator scraper. With this, you can repair minor damage to the Alloygator. You do this by scraping the damaged part of the Alloygator.

No, the balance of the wheel is not affected by the Alloygator rim protection.

The brand of the Alloygator is also Alloygator. They specialize in designing and producing high-quality rim protectors.

Yes, the Alloygator can be removed at any time. It leaves no traces on your rims and can be reinstalled on another vehicle if desired.

Generally, they do not need to be removed. If you do wish to take them off, you can always reinstall them. When replacing a tire, the Alloygator must, of course, be removed and reinstalled.

Jack up the car and let the air out of the tire. The connecting clip of the Alloygator is easy to release. After removal, the Alloygators can be reused.

The Alloygator is made of nylon: a flexible yet strong material to protect your rims from curbs.

It is possible that in occasional cases some loss of pressure may be noticed after mounting, especially with older tires. Check the tire pressure after mounting and also regularly in the days that follow.